Terms of sale
Who is who
Machine Knit Studio is run by PUPILLAM društvo za razvoj potencialov, socialno podjetje, Ulica Šantlovih 39, 2000 Maribor, Slovenia ("we", "us"). We make the patterns and give you access to them. When you pay, the payment is handled by Stripe through its Link checkout (your receipt says "Sold through Link"). Stripe takes the payment, collects and pays the VAT that applies where you live, and sends you the receipt and invoice. We never see your card details.
What you buy
Access to the online calculator form of one pattern. You enter your measurements and your gauge, and the form works out the pattern for you. It is not a PDF and there is nothing to download. Access starts right after you pay, through a private link that opens the pattern on all your devices. The link does not expire on its own.
Price
The price is in euros and includes VAT. Stripe may show it in your local currency. The total you pay is shown on the payment page before you confirm.
Your link
You get your link on the confirmation page and by email. The link is yours alone: please do not share it, and do not copy, resell or republish the pattern or the form. We may close a link that is clearly being shared. If you lose your link, you can ask for it again on the page "Send me my link again" with the email address you paid with. Patterns are for your own use. If you want to use one commercially, write to us first.
Right of withdrawal and refunds
What applies to digital content and the 14-day right of withdrawal is explained on the page "Digital content". When we refund, and how, is explained on the page "Refunds".
If something is wrong
If the link does not work, the form shows something that is plainly wrong, or you have a question about a pattern, write to info@grunt.si. We will fix it or refund you. A pattern is worked out from the measurements and the gauge you enter, so the result is only as good as those numbers. Please knit and measure a gauge swatch before you start.
Liability
We prepare our patterns with care. Our liability is limited to what the law allows: we are liable without limit for intent, gross negligence, injury to life, body or health and wherever the law says so, and otherwise only for foreseeable damage that comes from breaking an essential obligation. Your statutory rights as a consumer, including the rights when digital content is faulty, stay as they are.
Law
Slovenian law applies. If you are a consumer, you also keep the mandatory consumer protection of the country where you live.